DOLPHINS & ANGELS LIMITED PRIVACY STATEMENT Dolphins
& Angels Limited recognizes the importance of protecting the privacy of all
information provided by users of our web sites(hereinafter, the "Site"),
recipients of our e-mail newsletters and all of our customers. Through this
Internet Privacy Statement, we want to reassure users of the Site that we will
not sell, share, or rent user information to others in a manner different than
as set forth in this Internet Privacy Statement. INFORMATION
COLLECTION Dolphins & Angels Limited collects information from the users of
the Site at several different points on the Site. For example, we collect and/or
request information when a user:
- Places an Order
- Registers on the www.dolphins-angels.com Site
- Requests notification of an order status
- Submits an E-mail
In order to fulfill the requests of Site users in the above instances, the
user may be requested to provide contact and/or credit card information. If we
have trouble processing an order, a request, or completing a delivery, this
contact information will be used by Dolphins & Angels Limited to contact the user.
AUTOMATIC DATA COLLECTION Our web sites have features that
automatically collect information from users, to deliver content specific to
users' interests and to honor their preferences. This information assists us in
creating sites that will serve the needs of our users. We use "cookies," a piece
of data stored on the user's hard drive containing information about the user.
Cookies benefit the user by requiring login only once, thereby saving time while
on our site. In addition, enables us to track and personalize the Site to
enhance our users experience. If users reject the cookies, they may still use
our Site although we will be unable to provide our users with the personalized
shopping experience we can offer using the cookie data. Some of our business
affiliates use cookies on our sites in ads or promotions. However, we have no
access to or control over these business affiliates' cookies; we urge users to
read their privacy policies for information. For our internal purposes, we
gather date, time, browser type, navigation history and IP address of all
visitors to our site. This information does not contain anything that can
identify users personally. We use this information for our internal security
audit log, trend analysis and system administration, and to gather broad
demographic information about our user base for aggregate use. We may combine
demographic information supplied by a subscriber at registration with site usage
data to provide general profiles, in aggregate non-personally identifiable form,
about our users and their preferences in the content of the site and
advertising. We may share this composite information with our advertisers and
business affiliates to help them better understand our services.
GATHERING AND SHARING INFORMATION We monitor traffic patterns on
the Site and gather broad demographic information for aggregate use to analyze
trends and administer the Site in order to improve its layout and design and to
permit Site personalization and streamlining to create the best shopping
experience we can for our users. In order to perform analysis permitting such
personalization and improvement of site design and user experience, we may
employ suitable third parties with whom we share the information necessary to
accomplish these objectives. These statistics include no personally identifying
information.
Where appropriate, we share aggregated statistical information with our
business partners. These statistics include no personally identifying
information.
We may provide personal identifying and account information in special cases
such as enforcement of our Terms of Site Use, or as required by law or legal
process to protect and defend the rights and safety of our Site and its users.
This includes exchanging information with other companies for purposes of fraud
and credit risk reduction.
Our Site also contains links to external Internet sites as well as co-branded
sites, which may be operated by an external party and they may have privacy
practices that differ from those here at www.dolphins-angels.com. A co-branded
site is a Website, usually operated by a third-party, and displaying that
third-party's name along with the Dolphins & Angels Limited name and logo. Such
co-branded sites offer Dolphins & Angels Limited approved goods or services to our
users. When you click on links that take you to such external or co-branded
sites, you will be subject to their privacy policies, and we encourage you to
become familiar with that party's privacy policies as these may differ from
those utilized on our Site. Please note that this privacy statement applies
solely to information collected by Dolphins & Angels Limited on our Site and, while
we strongly support the protection of privacy on the Internet, we cannot be
responsible for the privacy practices of other Websites, uses of the information
collected by other Websites, or the content of those other Websites. We may
share aggregate information, which is not personally identifiable, with others.
This information may include usage and demographic data, but it will not include
personal information. CONSENT By using our Sites, the user agrees
to the terms and conditions set forth in this Internet Privacy Statement and the
Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an
integral part hereof and the user consents to the collection and use of this
information by Dolphins & Angels Limited as disclosed in this Internet Privacy
Statement. We may revise this Internet Privacy Statement or the Site Terms of
Use at any time by updating these postings. By using this Site you agree to be
bound by any such revisions in effect at the time of use and should therefore
periodically visit this page and the Site Terms of Use page to determine the
then current policies applicable to users of the Site. CHILDREN'S ON-LINE
PRIVACY Dolphins & Angels Limited recognizes the particular importance of
protecting the privacy of children. Consistent with the Children's Online
Privacy Protection Act (COPPA), we will not knowingly collect any personally
identifiable information from children under the age of 13. When a user makes a
purchase on www.dolphins-angels.com or one of our
associated websites, the user is representing to us that they are an adult. If
Dolphins & Angels Limited becomes aware that any child has accessed Dolphins &
Angels Limited.s non-publicly available web sites, the account thru which the child has
gained access will be terminated. If you believe that Dolphins & Angels Limited has
collected any information from or about anyone under 13, please let us know and
we will delete the information pertaining to the child from our records.
SECURITY We use reasonable precautions to protect our users'
personal information and to store it securely. Sensitive information that is
transmitted to us online (such as credit card number) is encrypted and is
transmitted to us securely. In addition, access to all of our users'
information, not just the sensitive information mentioned above, is restricted.
Only employees who need the information to perform a specific job (for example,
a billing clerk or a customer service representative) are granted access to
personally identifiable information. Finally, the servers on which we store
personally identifiable information are kept in a secure environment.
LINKS Our web sites contain links to other sites. Dolphins &
Angels Limited is not responsible for the privacy practices or content of such other
sites. We encourage our users to be aware when they leave our site and to read
the privacy statements of each web site to which we may link that may collect
personally identifiable information. SPECIAL OFFERS, ACCOUNT UPDATES AND
OPTING OUT In order to best serve our customers, we may send updates that
contain important information about our sites and services. For example, we send
new members a welcoming message, and verify password and username for our
password-protected sites. We may also communicate with a user to provide
requested services and for account-related issues via e-mail, phone or regular
mail. We offer our users the option to receive information about our company,
related products, services and special deals. The users of the Site are always
given the opportunity to 'opt-out' of having their online information used for
purposes not directly related to the Site at the point at which we ask for the
information or when they receive an online requested promotional communication.
Users of the Site can always update the personally identifying information that
they have provided to Dolphins & Angels Limited simply by accessing and updating
their account information on the site or by contacting us.
NOTIFICATION and CHANGES If we change our privacy policy, we will
post those changes on this page so our users are aware of what information we
collect, how we use it and under which circumstances, if any, we disclose it.
Users should check this policy frequently to keep abreast of any changes. For
questions about this privacy statement and the practices of this site, contact
us at: Dolphins & Angels Limited 8 LLoyd Park Avenue Croydon, CR0
5SA Tel/Fax: +44-208-680-9228
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